Understanding your community:
Measuring impact with confidence

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How well do you really know your community?

Understanding your community helps you see beyond the numbers, to the people, stories, and connections that shape your club’s impact. Learn how to map your local networks, gather meaningful feedback, and turn insight into action. You’ll explore simple ways to measure who you’re reaching, what’s changing, and how to show your difference to funders, families, and partners. By the end, you’ll know how to collect, analyse, and share evidence that builds trust and unlocks opportunities for growth.

Once you are finished, you’ll be sent your Understanding your community action pack for mapping tools, feedback templates, and an impact snapshot framework to help you measure and celebrate the difference your club makes.

Course assets and templates

  • Community impact action pack
  • Community snapshot worksheet
  • Community mapping and stakeholder toolkit
  • Insight log and feedback tracker
  • Impact measurement framework
understanding your community